About us

IT support, run the way we'd want it run for us.

ICT Projects was started to fix a simple problem: most businesses only hear from their IT provider when something's already broken. We built our support model around getting there first.

Our story

Built for businesses that have outgrown "just ask a guy who's good with computers"

Every growing business hits the same wall: IT stops being a side task and starts being a real risk if it's not managed properly. ICT Projects exists to be the team that takes that risk seriously — without the overhead of hiring an in-house department.

We work as an extension of your business: proactive, responsive, and straightforward about what needs fixing, what needs upgrading, and what can wait.

Founded

ICT Projects established

Started with a focus on responsive, fairly-priced managed IT support for small and mid-sized businesses.

Growth

Expanded into cloud & security

Added cloud migration, cybersecurity, and consulting services as client needs grew more complex.

Today

A full managed IT partner

Supporting businesses across South Africa with support, infrastructure, security, and strategy.

What we believe

The values behind how we work

R

Responsive

Real people answer, and response times are something we actually measure and stand behind.

T

Transparent

Fixed pricing, plain-language explanations, and no surprise invoices.

P

Proactive

We'd rather flag a risk before it's a problem than write a great incident report after.

A

Accountable

If something goes wrong, we own it, fix it, and explain what changes so it doesn't happen again.

Who we help

Small and mid-sized businesses that need IT to just work

From single-office teams to multi-site operations, we support businesses that don't have — or don't want — a full in-house IT department.

Professional services

Law firms, accountants, and consultancies where uptime and data security aren't optional.

Retail & hospitality

Point-of-sale, connectivity, and support across single or multiple locations.

Growing SMEs

Businesses scaling past the point where ad-hoc IT support still makes sense.

Want to see if we're a fit?

A short call is usually enough to tell — no pressure, no obligation.